Terms of service

Terms of Service

OVERVIEW

This website is operated by FRENCH'D Co. LTD, a private limited company. Throughout the site, the terms “we,” “us,” and “our” refer to FRENCH'D Co. LTD (“FRENCH'D Co.”).

FRENCH'D Co. LTD provides this website, including all information, tools, and services available from this site to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing products from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms,” “Terms of Use,” or “TOS”), including any additional terms and policies referenced herein or accessible via hyperlink.

These Terms apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms, you must not access the website or use our services.

We reserve the right to update or modify these Terms at any time. Any new features or tools added to the site will also be subject to these Terms. Continued use of the site following any changes constitutes acceptance of those changes.

SECTION 1 – TERMS AND CONDITIONS OF ONLINE USE

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your state or province of residence.

  • You grant us permission for any minor dependents to use this site under your supervision.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws, including copyright or intellectual property laws.

You must not transmit any harmful code, including viruses, malware, worms, or any code of a destructive nature.

Violation of any Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse service to anyone for any reason at any time.

You acknowledge that:

  • User content (excluding payment information) may be transferred unencrypted over multiple networks.

  • Network or device changes may occur to ensure technical compatibility.

  • All payment information, including credit card details, is encrypted using industry-standard security measures (e.g., SSL/TLS encryption).

You agree not to copy, reproduce, duplicate, resell, or exploit any part of the Service without express written permission.

Section titles are provided for convenience only and do not hold legal or contractual weight.

SECTION 3 – INFORMATION ACCURACY

We strive for accuracy but do not guarantee that all information on this site is complete, current, or error-free. Site content is provided for general informational purposes only and should not be relied upon exclusively for decision-making.

This site may contain historical or reference information that may no longer be current.

We are not obligated to update any site information unless required by law. It is your responsibility to review this page periodically for updates.

SECTION 4 – PRODUCTS, SERVICES & PRICING

All product prices are subject to change without notice.

We reserve the right to modify or discontinue any product or part of the Service at any time without notice.

We are not liable to you or any third party for modifications, price updates, or product discontinuation.

Conclusion of Contract

Product listings on our site are not legally binding offers, but an online product catalog.

By clicking “Buy” or completing an order, you submit an offer to enter into a purchase agreement. You will receive an automated email confirming receipt of your order. This confirmation does not signify acceptance of the purchase agreement.

Your order is accepted only when we process shipping, dispatch confirmation, or charge your payment method.

Warranty

All purchases are protected by applicable statutory consumer warranty rights.

Shipping Notice

Our products may ship directly from third-party suppliers located in China. Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

SECTION 5 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order suspected of being placed by dealers, resellers, or distributors.

Order limits may apply per person, household, account, or credit card.

If an order is modified or canceled, we may attempt to notify you using the contact information you provided.

You agree to provide accurate and up-to-date billing and account details.

For additional information, please review our Return and Refund Policy.

SECTION 6 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not control.

Any use of these tools is strictly at your own risk. We provide such access “as is” with no warranties or endorsements and are not liable for any issues arising from their use.

SECTION 7 – EXTERNAL LINKS

Our site may contain links or content from third parties. We are not responsible for verifying the accuracy or reliability of third-party content, websites, or services.

All transactions involving third-party providers are solely between you and the provider. Questions or complaints regarding those products or services must be directed to the respective third party.

SECTION 8 – USER COMMENTS & SUBMISSIONS

Any feedback, suggestions, ideas, or submissions you send to FRENCH'D Co., whether solicited or unsolicited (“Comments”), may be used by us without compensation or confidentiality obligation.

We reserve the right to remove any user content deemed unlawful, abusive, obscene, or in violation of intellectual property or these Terms.

You agree that your Comments:

  • Will not infringe on any third-party rights.

  • Will not contain harmful software or misleading information.

  • Will not impersonate any person or misrepresent the source.

You are solely responsible for all submitted Comments.

SECTION 9 – PERSONAL DATA

All personal information collected through the site is governed by our Privacy Policy.

SECTION 10 – ERRORS & OMISSIONS

We reserve the right to correct pricing, product, or service errors, update information, or cancel orders if any information is inaccurate — even after an order has been submitted.

No update timestamp should be interpreted as a guarantee that all information has been revised or verified.

SECTION 11 – PROHIBITED USES

You are strictly prohibited from using the site or its content to:

  • Promote or engage in unlawful activity.

  • Harass, abuse, or discriminate against others based on protected characteristics (including sex, gender, race, ethnicity, religion, age, sexual orientation, disability, etc.).

  • Provide false or misleading information.

  • Upload viruses or malicious code.

  • Collect personal information from others without consent.

  • Conduct phishing, spam, scraping, crawling, or spidering activities.

  • Interfere with site security or infrastructure.

We reserve the right to terminate or restrict access if these policies are violated.

SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY

We do not guarantee that:

  • The Service will be uninterrupted or error-free.

  • Results obtained from site use will be reliable or accurate.

All services and products are provided “as is” and “as available” without warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.

Some US states may limit liability exclusions. In such cases, liability is limited to the maximum extent permitted by law.

SECTION 13 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless FRENCH'D Co. LTD and its affiliates, directors, employees, suppliers, service providers, and partners from any third-party claims, including reasonable legal fees, arising from your violation of these Terms or any applicable laws.

SECTION 14 – SEVERABILITY

If any part of these Terms is found unenforceable, the remaining provisions will remain in full effect to the extent permitted by law.

SECTION 15 – TERMINATION

Rights and obligations established before termination will continue after termination.

We may terminate or restrict access at any time without notice if a breach or suspected breach occurs.

SECTION 16 – ENTIRE AGREEMENT

These Terms, along with all referenced policies, constitute the full agreement between you and FRENCH'D Co. LTD and supersede all prior agreements or communications.

Ambiguity in interpretation will not be construed against the drafting party.

SECTION 17 – GOVERNING LAW

These Terms are governed by the laws of the Netherlands.

SECTION 18 – CONTACT INFORMATION

Questions regarding these Terms should be sent to:

FRENCH'D Co. LTD
Email: hello@frenchdco.com
Registered Address: 20 Wenlock Road, London, N1 7GU
Registration Number: 16852390